Network

HOD Agency

Definition

A HOD Agency is a verified local office authorized by Hub or Dub to handle verification, inspections, and member support in an assigned service area.

Members are matched to a Home Agency by address within the published service radius. Official agency profile fields are maintained by back office personnel only.

Also written as: HOD Agencies, HOD Reputation Agency

Full HOD Agencies page

More network terms

HOD Agent

A HOD Agent, also called a HOD Reputation Agent, is a trained and credentialed person authorized to perform Hub or Dub verification, inspection, and support work.

Home Agency

A Home Agency is the single HOD Agency permanently responsible for a member's service area and record work, assigned from their verified address.

HOD Directory

The HOD Directory is Hub or Dub's public listing of active, approved agencies, certified providers, and independent operators.