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Your rights

Your data. Your rights. Everywhere Hub or Dub operates in the U.S.

Hub or Dub™ is a United States-only, a U.S. consumer reporting agency operating in full compliance with the Fair Credit Reporting Act (FCRA), available across all 50 states and U.S. territories. Every individual and business may be assigned a HOD Score and HOD Report, and every one of them keeps a durable set of rights over how that information is sourced, used, corrected, and shared, in strict alignment with applicable federal and state privacy laws and the Fair Credit Reporting Act (FCRA).

Rights honored across the U.S.·Manual back-office review·Verified sources only
Every user, every business

Six rights you always hold.

Right to access

Request a complete copy of every HOD Report, HOD Score, source citation, and derived signal Hub or Dub holds about you. Delivered in a portable, human-readable format.

Right to correct

Dispute any finding, indicator, or signal you believe is inaccurate, incomplete, or misattributed. Every dispute is manually reviewed by the Back Office and re-evidenced before resolution.

Right to delete

Withdraw consent and request deletion of your account and associated non-public data, subject to Hub or Dub's published retention standards.

Right to portability

Export your HOD data in a structured, machine-readable format so you can take it with you at any time.

Right to object & restrict

Object to specific processing activities, restrict automated decision inputs, and opt out of non-essential communications, analytics, and cookies at any time.

Right to fair, evidence-based reporting

Every HOD Score is calculated from verified public information, using the same criteria for every person and business, with no identity-based weighting.

Regulatory alignment

Aligned with the frameworks that govern your data.

Hub or Dub is designed and maintained in strict alignment with applicable U.S. federal and state privacy and consumer-protection laws, and with the Fair Credit Reporting Act (FCRA). This includes lawful data sourcing, proper consent and usage standards, fair and accurate reporting practices, user rights to dispute and correct information, and ongoing compliance with all relevant frameworks governing consumer information systems.

United States
the Fair Credit Reporting Act (FCRA)

Authorized-purpose certification, decision notices, dispute investigation timelines, and consumer file disclosures.

United States (Federal)
GLBA, ECOA, DPPA

Safeguarding of financial information, anti-discrimination requirements, and driver-record protections.

United States (State)
CCPA / CPRA, VCDPA, CPA, CTDPA, UCPA, TDPSA, and other state privacy laws

State-specific rights to know, delete, correct, opt out of sale/sharing, and limit sensitive data processing.

United States (State)
California ICRAA / CCRAA and comparable state consumer-reporting laws

State-level consumer reporting protections that apply alongside the Fair Credit Reporting Act (FCRA).

Nationwide
State attorney general enforcement

Nationwide baselines for fair information practices, transparency, and accountability across all 50 states and U.S. territories.

Plans and your rights

No plan buys its way around your rights.

No purchase, price, volume, or negotiated term sold by Hub or Dub reduces, waives, delays, or circumvents any right afforded to the people and businesses Hub or Dub covers, or any applicable federal or territorial law. Every subject keeps the same rights to free file disclosure, dispute, reinvestigation, correction, deletion of unverifiable information, notice of adverse action, and a record of who accessed their file, regardless of how many reports the requesting business has purchased.

Who can see your file

Claiming, viewing, monitoring, and disputing your own HOD Score and HOD Report is free forever for every person and business. Obtaining a report about another person or business requires a verified business account with an FCRA permissible purpose, purchased one report at a time: an HOD Personal Report or an HOD Business Report. Individuals cannot purchase or run a report on another person.

Accuracy and reinvestigation

Hub or Dub follows reasonable procedures to assure maximum possible accuracy of the information in every HOD Report. Nothing enters an HOD Score or HOD Report until our Investigation Team verifies it against source evidence. When a subject disputes an item, we reinvestigate free of charge, generally within 30 days (45 days where the subject submits additional information during the period), record the results, correct or delete anything that cannot be verified, and notify the subject in writing. Items deleted or corrected are not reinserted unless the furnisher recertifies accuracy and we notify the subject.

Free account (your own file)

Own file only
Who can hold it
Any verified person or business, 18+, in the United States or a U.S. territory.
Access level
Claim, view, monitor, dispute, and correct your own HOD Score and HOD Report at no cost, forever. No access to any other person or business.
Authorized-use status
A free account never receives information about anyone else, so no permissible purpose is required and none is granted.
Billing
Free forever. No card required, no expiration.

HOD Personal Report

Certified use permitted
Who can hold it
Verified businesses with a certified FCRA permissible purpose only. Individuals may not purchase or run a report on another person.
Access level
A single HOD Personal Report on a named individual, purchased one report at a time, with no subscription or membership required.
Authorized-use status
A HOD Personal Report may be purchased only after the requesting business records a specific, documented permissible purpose for that request and complies with all applicable disclosure, authorization, and adverse-action obligations.
Billing
$39.99 per report. Pay-as-you-go. No subscription, no recurring charge.

HOD Business Report

Certified use permitted
Who can hold it
Verified businesses with a certified FCRA permissible purpose only.
Access level
A single HOD Business Report on a named company, purchased one report at a time, with no subscription or membership required.
Authorized-use status
A HOD Business Report may be purchased only after the requesting business records a specific, documented permissible purpose for that request and complies with all applicable disclosure, authorization, and adverse-action obligations.
Billing
$99.99 per report. Pay-as-you-go. No subscription, no recurring charge.
Exercise your rights

Three ways to act on any right.

01
Step 01

Sign in and open your dashboard

The fastest path. Your dashboard exposes access, export, correction, and deletion tools directly.

02
Step 02

File a dispute

Open the /disputes flow to correct a specific finding, indicator, or attribution. Provide evidence and the Back Office reviews within its published turnaround.

03
Step 03

Send a formal request

Prefer email? Send an access, correction, portability, or deletion request to rights@hubordub.com. We respond within statutory timelines for your jurisdiction.

Nationwide principles

One standard. Every state we operate in.

  • Same yardstick for every person and business.
  • Every finding is source-cited and time-stamped.
  • Disputes reviewed manually, never auto-closed.
  • Purpose limitation, lawful basis, minimum-necessary data.

Need help exercising a right?

Email rights@hubordub.com or open a formal dispute at any time.