1. What cookies are
Cookies are small data files stored on your device when you visit a website. We use both first-party and, where necessary, third-party cookies. Some cookies expire at the end of your browser session; others persist for a defined period.
2. Categories we use
- Strictly necessary: required for authentication, session integrity, load balancing, fraud prevention, and security. Cannot be disabled through consent.
- Functional: remember your preferences, language, and interface choices.
- Analytics: help us understand how the Services are used so we can improve them. Set only with your consent where required by law.
- Fraud and abuse prevention: detect automated activity, credential stuffing, and account takeover attempts.
We do not use cookies for cross-context behavioral advertising and do not sell personal information for monetary consideration.
3. Managing your preferences
Use the “Cookie settings” control in the site footer to review and change your preferences at any time. You can also block or delete cookies through your browser settings; note that disabling strictly-necessary cookies may prevent parts of the Services from functioning.
4. Nationwide Privacy Control
We honor a valid Sec-GPC signal from your browser as a request to opt out of sale, sharing, and targeted advertising for purposes of applicable U.S. state privacy laws.
5. Do Not Track
Because there is no consistent industry standard for Do Not Track signals, we do not respond to browser DNT signals as a general control, but we honor Nationwide Privacy Control as described above.
6. Changes
We may update this Cookie Policy from time to time. Material changes will be announced through the Services.
7. Contact
Questions about this Cookie Policy: privacy@hubordub.com.
Contact, consumer requests, and disputes
Hub or Dub Inc. is a U.S. consumer reporting agency operating in all 50 states and U.S. territories. Hub or Dub Inc., HOD Scoring & Reporting Inc., HOD Investigations Inc., HOD Clubs Inc., HOD Investments Inc., and HOD Technologies Inc. are all 100% owned and operated by Stutson Global Inc. under the Stutson Family Trust, a Nevada based irrevocable trust that is owned and controlled privately by the Stutson family. Hub or Dub operates independently as a private-sector organization and is not a government agency, government-sponsored entity, law-enforcement agency, or governmental representative. Hub or Dub Inc.'s National Headquarters is located at 101 6th Avenue, 9th Floor, New York, New York 10013, with remote operations across the United States and all U.S. territories. Hub or Dub Inc. is an independent private company and has no direct partnership, affiliation, endorsement, sponsorship, agency relationship, contractual relationship, or other formal relationship with any federal, state, local, territorial, or foreign government, government agency, governmental authority, or foreign governmental entity, unless expressly disclosed in writing by Hub or Dub.
- General and consumer support: help@hubordub.com or a secure support ticket. Hub or Dub does not provide telephone support or live chat.
- File disclosure, disputes, and corrections: start a dispute — reinvestigated within 30 days (45 days where you add information during the reinvestigation).
- Your FCRA rights: Consumer rights · FCRA & CRA compliance
- Privacy and state privacy rights: privacy@hubordub.com · state privacy rights
- Security reports: security@hubordub.com
No physical mail. Hub or Dub Inc. does not currently accept in-person visits to its National Headquarters. All inquiries must be submitted online through the appropriate channels provided. Customer support, identity verification, reporting, investigations, disputes, and service delivery are conducted remotely through Hub or Dub's approved digital channels. Physical mail, walk-ins, document drop-offs, and on-site appointments are not accepted and cannot be processed. Please scan and email all documentation to help@hubordub.com, or use secure upload and support ticketing inside your account. Hub or Dub does not provide telephone support or live chat. Please scan all documentation and email it to help@hubordub.com so it can be logged, verified, and tied to your file record.