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Hub or DubHub or Dub™
Vendors

Subprocessors

Hub or Dub engages the third-party service providers below to support the Services. Each is bound by written data-processing terms consistent with our Privacy Policy and applicable law. We will provide advance notice of material changes to this list where required by contract or law.

Effective July 31, 2026 · Version 2026-07-31.1 · Continuously reconciled against local law
CategoryPurposeProcessing region
Cloud infrastructure (edge, storage, database)Hosting, storage, database, edge delivery, and networking for the ServicesUnited States and regional availability zones nationwide
Payment processingCard, wallet, and bank-transfer processing; tokenization of payment credentialsUnited States and regional processors
Identity verification and biometric matchingDocument authentication, liveness detection, and selfie-to-ID comparison for account activationUnited States
Sanctions and watchlist screeningScreening against OFAC and equivalent U.S. federal listsUnited States
Email deliveryTransactional email, authentication, and notification deliveryUnited States
Customer support platformTicketing, knowledge base, and support communicationUnited States
AnalyticsAggregate product analytics used to improve the ServicesUnited States
Error monitoring and observabilityError, log, and performance monitoringUnited States
Fraud and abuse preventionDetection of bots, credential stuffing, and coordinated abuseUnited States

U.S. data residency

All personal information is processed and stored within the United States. Hub or Dub does not transfer personal information outside the United States, and each subprocessor above is contractually required to process and store data solely on U.S.-based infrastructure.

Change notifications

Enterprise customers may subscribe to advance notifications of material additions to this list by writing to privacy@hubordub.com. Objections to a new subprocessor may be raised within the notice period as provided in the applicable order form or data-processing addendum.

Contact

Questions about this list: privacy@hubordub.com.

Contact, consumer requests, and disputes

Hub or Dub Inc. is a U.S. consumer reporting agency operating in all 50 states and U.S. territories. Hub or Dub Inc., HOD Scoring & Reporting Inc., HOD Investigations Inc., HOD Clubs Inc., HOD Investments Inc., and HOD Technologies Inc. are all 100% owned and operated by Stutson Global Inc. under the Stutson Family Trust, a Nevada based irrevocable trust that is owned and controlled privately by the Stutson family. Hub or Dub operates independently as a private-sector organization and is not a government agency, government-sponsored entity, law-enforcement agency, or governmental representative. Hub or Dub Inc.'s National Headquarters is located at 101 6th Avenue, 9th Floor, New York, New York 10013, with remote operations across the United States and all U.S. territories. Hub or Dub Inc. is an independent private company and has no direct partnership, affiliation, endorsement, sponsorship, agency relationship, contractual relationship, or other formal relationship with any federal, state, local, territorial, or foreign government, government agency, governmental authority, or foreign governmental entity, unless expressly disclosed in writing by Hub or Dub.

No physical mail. Hub or Dub Inc. does not currently accept in-person visits to its National Headquarters. All inquiries must be submitted online through the appropriate channels provided. Customer support, identity verification, reporting, investigations, disputes, and service delivery are conducted remotely through Hub or Dub's approved digital channels. Physical mail, walk-ins, document drop-offs, and on-site appointments are not accepted and cannot be processed. Please scan and email all documentation to help@hubordub.com, or use secure upload and support ticketing inside your account. Hub or Dub does not provide telephone support or live chat. Please scan all documentation and email it to help@hubordub.com so it can be logged, verified, and tied to your file record.

Applicable compliance, security, and privacy commitments

Built for FCRA Compliance.
Hub or Dub operates as a consumer reporting agency under a written FCRA compliance framework covering permissible purpose, accuracy procedures, disclosures, disputes, and adverse action support. Read the policy.
U.S. Consumer Reporting Compliance.
Reports, disclosures, and reinvestigations follow documented consumer reporting procedures aligned with the FCRA and applicable state consumer reporting laws. Read the policy.
Consumer Rights Disclosure.
Your rights under the Fair Credit Reporting Act, including file access, disputes, and adverse action notices, are published in plain language. Read the policy.
Consumer Dispute & Correction Rights.
Any consumer can dispute information free of charge. Disputes are reinvestigated by a human reviewer and corrections are applied to the record. Read the policy.
Responsible Data Practices.
Data minimization, purpose limits, retention schedules, and documented subprocessors govern how information is collected and used. Read the policy.
We Do Not Sell Your Personal Data.
Hub or Dub does not sell personal information and does not share it for cross-context behavioral advertising. Read the policy.
Encrypted in Transit & at Rest.
Submissions, documents, and account data are encrypted in transit with TLS and encrypted at rest by our infrastructure providers. Read the policy.
SSL/TLS Secured Connection.
All traffic to Hub or Dub is served over HTTPS with modern TLS and HSTS. Plaintext connections are not accepted. Read the policy.

These indicators describe Hub or Dub's own published policies, procedures, and technical controls. They are self-attested and are not government certifications, licenses, accreditations, or endorsements. Hub or Dub is a private company and is not affiliated with any government agency.