Contact Hub or Dub

Help that knows where to go.

Hub or Dub does not accept incoming calls and does not have a corporate phone number. Request a callback from a local HOD Agency or submit a support ticket online.

Email hello@hubordub.com

Verify who you are

Choose the right path

Route securely in real time

Secure routing active

Choose your lane

Start where your request belongs.

Both paths are documented, access-controlled, and routed to the people responsible for the next step.

Path 01 · Local connection

Local HOD Agency callback

Find an eligible local agency, choose your category, service area, and preferred callback window, then explicitly authorize that agency to contact you. Your phone number is optional.

Match with an eligible local agency
Choose your service area and callback window
Authorize contact for this request only

I authorize the selected independent HOD Agency to contact me at the optional phone number I provide during my preferred window about this request. This does not authorize marketing calls, and I can withdraw my request before contact.

Path 02 · Account support

Secure support ticket

Sign in so your identity, account, and request can be verified. Choose a category and send your issue directly to the centralized Back Office queue. Replies arrive within 48 hours in your account and by email.

Verify your Hub or Dub account
Document your issue in one secure place
Receive a response within 48 hours

Support and callback records are retained only for fulfillment, security, audit, and legal requirements, then removed under the published retention schedule.

Protected from start to finish

One accountable support record.

Access-controlled

Only authorized people can review your request.

Routed in real time

Your request enters the centralized queue.

Tracked response

Replies arrive within 48 hours.

Hoddie can explain pages and point you to the right pathway, but Hoddie is automated and does not replace either contact process.