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Reputation & eligibility

What a trust and eligibility platform is, and what one owes you

A trust and eligibility platform assembles verified information about people and businesses and makes it available to authorized parties for decisions about hiring, housing, partnerships, and other documented and consented purposes. Here is how that works, and what a responsible operator commits to.

7 min read Educational guide

What this kind of platform actually is, in ordinary words

A trust and eligibility platform is any organization that regularly assembles or evaluates verified information about people or businesses and makes profiles available to authorized third parties. The label does not depend on the company calling itself anything in particular. It depends on what the company does with the information and how carefully it verifies it.

A verified profile is the output. It is information bearing on a person's or business's reputation, standing, and conduct, made available for an authorized purpose such as evaluating a hire, a tenant, a partner, or a vendor.

What a platform like this is required to do

Hub or Dub treats these duties as non-negotiable the moment it makes a profile available to anyone.

  • Follow reasonable procedures to assure maximum possible accuracy of every item reported.
  • Make information available only to users with an authorized, documented purpose, and verify that purpose before delivery.
  • Give people access to their own file, and disclose the sources behind it.
  • Investigate disputed items promptly and correct or delete what cannot be verified.
  • Notify the requester and the subject when disputed information is changed or removed.
  • Respect reasonable retention limits on older items.

A verified profile is not the same as a casual search

Anyone can type a name into a search engine. That is not a verified profile, and using it to deny someone a job or an apartment is where organizations get into trouble.

The difference is process. A verified profile comes from a platform that verifies the underlying evidence, keeps a record of where each item came from, gates access behind an authorized purpose, and gives the subject a real dispute channel. A search result offers none of that.

How Hub or Dub operates

Hub or Dub is a U.S. consumer reporting agency operating under the Fair Credit Reporting Act (FCRA) serving people and businesses across America. It is not a credit bureau, a screening company, or a data broker, and it has no government affiliation. Every item that reaches a profile is reviewed by a human investigator against source evidence before it is published, and every published item carries a citation back to that source.

Access is restricted. Only verified business accounts can view another party's profile, and every request requires a documented and consented purpose that is recorded with the request. People can always view and monitor their own information for free, and can dispute anything they believe is wrong.

View your own file free

Claiming your own HOD Score is free forever for people and businesses.

View your own file free

Frequently asked questions

Is Hub or Dub a credit bureau or background check company?
Hub or Dub is a U.S. consumer reporting agency operating under the Fair Credit Reporting Act (FCRA), and follows the FCRA's requirements for authorized-purpose gating, accuracy, file access, and dispute investigation.
Who can legally request a profile about someone else?
Only a user with a documented and consented purpose, such as an employer evaluating a candidate with authorization, a landlord screening an applicant, or a business evaluating a partner. Curiosity is never an authorized purpose.
Can I see my own file?
Yes. Hub or Dub gives every consumer the right to their own file. Creating a free consumer account lets you view and monitor your own information in real time at no cost.
What happens when I dispute something?
Hub or Dub investigates. Disputes route to a human reviewer, who re-checks the underlying evidence and corrects or deletes anything that cannot be verified, then notifies you of the outcome.

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